Terms of Service

Acara Crest Inc ("we", "us", "our") operates Eat 4 Well, an AI nutrition coach, at https://eat4well.com. By creating an account or placing an order through this website you agree to these Terms, to our Privacy Policy, our Refund & Cancellation Policy and our Acceptable Use Policy, all of which form part of this agreement. Please read them before you order and keep a copy for your records.

Phone: +1 (888) 856-1359
Email: [email protected]

Our packages

Subscriptions Packages

• Bronze : $9.99
• Silver : $19.99
• Gold : $29.99
• Platinum : $34.97
• Diamond : $39.99

Straight Sales

• Day Pass : $2.00

What each package includes, its limits and its price are shown on the pricing page and again at checkout before you pay. We may change prices or packages for future purchases; a change never affects a period you have already paid for.

One-time purchases

A one-time purchase is charged once, at the price shown at checkout, and never renews. There is nothing to cancel. Refunds follow the Refund & Cancellation Policy below. Charges appear on your card statement as eat4well.com.

Recurring subscriptions

By enrolling in a recurring subscription you authorise us to charge the payment method you provide for your selected package today and automatically every 30 days thereafter, at the price shown at checkout, until you cancel. Before each renewal we email you 5 to 7 days in advance, and after every successful charge we email you a receipt, at the address on your account. Charges appear on your card statement as eat4well.com.

Cancellation

You can cancel your subscription yourself at any time: log in and open Easy to Cancel at https://eat4well.com/account/cancel, then confirm. Cancellation takes effect immediately: no further charges are made and you keep access until the end of the period you have paid for. You can also cancel by emailing [email protected] or calling +1 (888) 856-1359; we action emailed requests within one business day. No cancellation fee applies.

Refunds

Every charge — the first charge of a subscription, a renewal, or a one-time purchase such as the Day Pass — can be refunded in full on request within 30 days of the charge. We review requests within 2 business days; an approved refund is sent to the original payment method within 5 business days of approval and typically appears on your statement 5 to 10 business days later, depending on your bank. The full policy, which forms part of these Terms, is at https://eat4well.com/refund-policy.

Delivery

Access is delivered immediately: your account is unlocked the moment your order completes, and a receipt is emailed to you straight away. If anything is wrong, call +1 (888) 856-1359 or email [email protected].

Eat 4 Well
4118 Brookside Oaks, Owings Mills, MD 21117, USA
[email protected]
+1 (888) 856-1359

Definitions

• "Eat 4 Well", "we", "us" and "our" refer to Acara Crest Inc, the owner and operator of this website and the service.
• "Service" means the AI nutrition-coaching service described on this website and accessible through your account: meal plans, food checks, the coach chat, the library, the journal, assessments and the blood-test reader. "Coach" means the AI assistant in it.
• "Client" or "you" means the person or organisation using the website and the service.

Account creation

To use the service you must create an account on this website and pay the fees for the package you choose. You must be at least 18 years old. You agree to provide accurate and complete information when creating your account and to keep it up to date. You are responsible for keeping your login details confidential and for any activity under your account, and you agree to tell us promptly at [email protected] about any unauthorised use of it. We may use a third-party payment processor to take your payment; the processor's own terms apply to the payment itself. We reserve the right to refuse service, or to suspend or end an account, where we reasonably believe these Terms have been broken or that the account is being used fraudulently.

Acceptable use

You agree to use the service only as described on this website and in accordance with our Acceptable Use Policy, which sets out what the service may and may not be used for and what the limits of each package mean, including fair use of anything described as unlimited. We may limit, suspend or end an account that breaches that policy, contacting you first where it is reasonable to do so.

The service, in detail

Eat 4 Well is an AI nutrition coach. After you subscribe you fill in a profile (goal, activity, height, weight, diet type, preferences, allergies and any conditions you choose to tell us about), and the service generates a 7-day meal plan with recipes and grocery lists, lets you swap meals, checks foods by barcode or photo, and answers your questions in a chat with an AI coach. The member area also holds a library of articles, videos and guides, a journal, a health assessment and a blood-test reader. What each plan allows — how many meal plans, swaps and food checks a month, how many coach messages a day, whether photo checks are included — is listed on the pricing page and at checkout, and is enforced by the service itself.

• Educational information from an AI, not medical advice. Meal plans, food checks, assessments, journal summaries, blood-test readings and coach replies are produced by an AI model from what you entered and from our library. They are general wellness information. They are not a diagnosis, treatment, medication or dosage advice, and they do not replace a doctor, dietitian or other qualified professional. Consult one before changing your diet if you are pregnant, under medical care, taking medication, or have a history of disordered eating, and in any emergency contact your doctor or emergency services, not the coach. The coach is built to decline medical questions; that is a safeguard, not a promise.
• Allergies and conditions. Allergies you declare are screened automatically against every recipe and food check using a fixed list of ingredient names; the screening is best-effort and you must always read the label. Conditions you enter are passed to the AI as context and are not enforced by the service. No result is promised and results vary.
• How limits count. Meal plans, swaps and food checks are counted per calendar month and coach messages per calendar day, from the first of the month or midnight (server time), not from your billing date; they are not reset by a plan change or a Day Pass. When a limit is reached the feature pauses until the next period or an upgrade. On plans marked unlimited there is no counter; our Acceptable Use Policy's fair-use rule applies.
• Your data and the AI provider. To produce an answer the service sends the relevant parts of your profile, your question and the context it needs to the AI provider named in the Privacy Policy. We do not use your data to train AI models.
• After a plan ends. Your profile, plans, chats, journal and uploads stay in your account; the library and your profile remain usable, and the features that use the AI pause until a plan is active again. Deletion is on request (see the Privacy Policy).
• Age. The service is for adults (18+). It is not designed for children or for anyone acting on a child's behalf.
• Availability. The service and the AI model behind it are provided as they are, with no uptime guarantee or service-level agreement. Support is by email at [email protected] and phone on +1 (888) 856-1359 during Mon–Fri, 9am–6pm.

Intellectual property

All intellectual property in the service, including its software, design, text and trademarks, belongs to us or our licensors. You may not copy, modify, distribute, sell or transfer any part of the service without our written consent. Content you put into the service remains yours.

Limitation of liability

To the extent the law allows, we are not liable for indirect, incidental, special or consequential damages arising from or in connection with your use of the service, including loss of profits, goodwill, use or data, even if we have been advised of the possibility of such damages. Our total liability to you for all claims arising out of the service, whether in contract, tort (including negligence) or otherwise, is limited to the amount you paid us for the service in the twelve months before the claim arose. Nothing in these Terms limits liability that cannot be limited by law.

No warranty

The service is provided "as is" and "as available". We make no warranty, express or implied, including of merchantability, fitness for a particular purpose or non-infringement, and we do not warrant that the service will be uninterrupted, timely, secure or error-free.

Indemnification

You agree to indemnify and hold harmless Acara Crest Inc, its officers, employees, agents and licensors from any claim, liability, damage, loss, cost or expense (including reasonable legal fees) arising from your use of the service or your breach of these Terms.

Changes to these Terms

We may update these Terms. If a change is material we will email the address on your account before it takes effect. Continuing to use the service after a change takes effect means you accept it; if you do not, you can cancel as described above.

Entire agreement

These Terms, together with the Privacy Policy, the Refund & Cancellation Policy and the Acceptable Use Policy, are the entire agreement between you and us regarding the service.

Customer service

Email: [email protected] (answered every business day)
Phone: +1 (888) 856-1359
Support hours: Mon–Fri, 9am–6pm
Acara Crest Inc, 4118 Brookside Oaks, Owings Mills, MD 21117, USA